Refund policy

At RELIV, we stand behind the restorative power of our botanical filtration. If you aren’t completely satisfied with your ritual, we are here to make it right.

The 30-Day Risk-Free Guarantee

We believe in results you can feel. If you would like to return the products within 30 days after you have received them, you are eligible for a full refund—no questions asked.

Unopened Returns

If you change your mind, we accept returns on unopened products in their original packaging within 30 days of receipt.

  • Refund: You will receive a 100% refund of the purchase price to your original payment method.

  • Shipping: Customers are responsible for the return shipping fee. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

How to Start a Return

To begin a return for either a guarantee claim or an unopened product, simply reach out to us on our CONTACT page. Our team will provide you with the necessary instructions and the return shipping address. Please include your Order Number in your message to help us process your request faster.

Subscriptions & Bundles

  • Total Flexibility: You can pause or cancel your subscription at any time through our customer portal with zero hidden fees.

  • Bundle Returns: For items purchased as part of a bundle, refunds will be processed based on the discounted bundle price.

Damaged or Defective Items

If your order arrives damaged or if you receive the wrong item, please contact us immediately through the CONTACT page. We will ship a replacement to you right away at no additional cost to you.